Privacy Policy

Privacy Policy Overview

Policy introduction Scope and handling summary

This privacy policy outlines how we collect, use, and protect personal information.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

User Rights

These rights include access, correction, and deletion of personal data, among others.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Rights Requests

Users may submit requests regarding their rights, and we will respond accordingly.

Requests related to user rights will be addressed within the timeframe stipulated by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy.

Data retention periods are determined based on necessity and legal requirements.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for updates regarding our data practices.

We will notify users of significant changes to this policy through appropriate communication channels.
Privacy Contact

Contact Information

Phone
+27 83 716 5622
Address
24 Sprig Road, Rondebosch East, Cape Town, 7780
General Inquiries
01

Purposes of Data Use

We use personal data for service delivery, improvement, and compliance with legal obligations.

Data processing is limited to the purposes specified in this policy.
02

Data Sharing with Partners

We share data with trusted partners who assist in our operations, subject to strict data protection agreements.

Third parties that receive personal data are required to maintain confidentiality.
03

Legal Disclosures

Disclosure may occur in response to lawful requests from authorities or to enforce our policies.

We may disclose personal data to comply with legal obligations or protect rights.
Data category

Data Collection Practices

We may collect personal data such as names, contact details, and usage information to facilitate service delivery and improve user experience.

The categories of data collected depend on user interactions with our services.
Collection source

Sources of Data Collection

We collect data through forms, cookies, and automated systems that track user activity on our site.

Data is obtained from users directly or generated through their interactions with our website.
Cookie type

Types of Cookies Used

Necessary cookies are essential for site functionality, while performance and functional cookies enhance user experience.

Cookies may be categorized as necessary, performance, or functional.
User control

Cookie Management

Cookies are used to enhance user experience and analyze site traffic. Users can opt-out of non-essential cookies.

Users can manage cookie preferences through their browser settings at any time.